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Using the concept of Customer Value Proposition based on UTAUT to discuss the service process of mobile banking in Taiwan and Vietnam

為了解決Frame awards 2021 de的問題，作者馮越德 這樣論述：

Over the past decades, people witnessed the explosion of the economy worldwide with the rapidly developing digital industry. According to the new research, digital transformation is becoming the priority issue that company should concern when they want to enhance their competitive ability, attract

new customers or even maintain their consumer, especially in banking industry. To clarify, banks have aggressively encouraged the digital transformation of financial services in recent years, as well as service innovation to improve the client experience, most notably through mobile banking. Recogni

zing the critical significance of service innovation and the growing usage of mobile banking services, this study focuses on mobile banking service of two banks: BIDV in Vietnam and E-Sun in Taiwan. The study uses the Case Study Resreach method to get detailed information from the perspective of con

sumers using the mobile banking service of two banks. At the same time, the research paper also collects additional evidences from journals, documents, and reports, etc. of the two banks to support the research results. The results of this study can help the two banks BIDV and E-Sun have a better vi

ew of the customer experience in general as well as the shortcomings of their services based on comparisons with services and customer experience of two countries. Simultaneously, the researcher hopes that the study's findings will become a motivation for future readers to dig further.keywords: Digi

tal transformation; Financial services; Unified Theory of Acceptance and Use of Technology (UTAUT), Customer Value Proposition

胡志明市的緩解市洪水泛滥基于自然的解决方案:研究前任的案例

為了解決Frame awards 2021 de的問題，作者珊珊 這樣論述：

城市洪水是世界各地城市遺址中最熱門的話題之一。本論文提供了有關胡志明市洪水風險和當前解決方案的簡明而全面的信息。它還檢查了來自具有相同問題的選定案例研究的概念和方法：美國（綠色基礎設施）、中國（海綿城市）和澳大利亞（都市智慧水設計）。分析結果強調，儘管理論概念存在差異，但以基於自然的解決方案支持的雨水管理是城市防洪實施過程的核心。與當地政府推行的無效的硬工程解決方案相比，這些國際經驗可以幫助胡志明市緩解洪水並為實現可持續發展帶來諸多好處。本論文有助於政府辦公室、建築、城市規劃師或工程師尋求解決胡志明市城市洪水的解決方案。